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321 S. Main Street Suite 323B
Ann Arbor, MI 48104 |
| toll free: | 888.531.3012 | | local: | 416.481.4100 | | fax: | 416.481.4105 |
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Contact Us about our current specials and promotions
FloristWare is the fastest growing independent POS
system (meaning that we are not owned or
controlled by a wire service) for florists. Our
system is popular with shops of all types - from
small shops selling less than $200,000 per year to
shops that sell more than three million. In many
cases FloristWare is the first POS system a shop
has ever tried but - just as frequently - it is
used to replace an existing system. We recently
released a major update to the FloristWare POS
system for florists. Some of the more popular new
features/enhancements appear below: Improved
Worksheets The delivery portion of each worksheet
(the section at the bottom that is intended to be
attached to the order prior to shipping) now
includes a list of all of the items in the order.
This allows the delivery driver to ensure that
they take/deliver the complete order.
Receipt/Invoice Layouts The letter-sized receipt
& invoice layouts have been re-designed to
save space. Most simple delivery and pick-up
orders will now print on a single sheet of paper.
Orders with more than two items will still require
additional pages. Wire Orders - Incoming Options
When entering incoming wire order options you now
have the ability to specify whether or not the
order in question should be included on a future
“Report of Orders Filled”. This is important for
users who are entering orders that came in over
their (for example) Dove or Mercury terminals.
They now have the option of telling FloristWare to
not include those orders on the “Report of Orders
Filled”. Wire Orders - Sent Wires Report Version
2.6 includes a new feature that makes it quick and
easy to make sure that you are charged for the
outgoing wires that you sent and are only charged
once. This report (best used on-screen) shows you
all of the orders that you sent out through a
particular service. As these orders are charged
back to you and reflected in your wire service
statements you simply click a button and
FloristWare flags the order as charged and removes
it from the list. Bar Codes - Products FloristWare
now allows you to ring products in by scanning
their bar codes. This is a very handy feature for
those who carry a large inventory of gift items -
instead of selecting from a large list of
categories and then an even longer list of
products you can simply scan the bar code.
FloristWare can also print bar code labels for
items that do not come with bar codes labels
affixed or for the items that you create yourself.
For example you sell a lot of sleeved bouquets you
can now use FloristWare to print the bar code
labels and then scan those same labels at
check-out. Bar Codes - Worksheets All order
worksheets now include a bar code for fast and
easy tracking. To find a particular order in the
system all you need to do is scan the bar code.
Bar Codes - Receipts\Invoices All receipts and
invoices now include a bar code for fast and easy
tracking. To find a particular sale in the system
all you need to do is scan the bar code. Product
Lookup When ringing up a product in version 2.6
you can either use the traditional method of first
selecting a category and then selecting an
individual product from within that category or
you can search for a product by simply typing in
all or part of the product name. This also
includes a handy “type ahead” feature that saves
time by trying to guess what you are looking for.
Inventory Control FloristWare now monitors the
inventory of whatever items you wish. Each time
you sell an item it is removed from inventory and
you always see a live count during the product
selection process. You can also generate an
Inventory Report that shows you the value of your
current inventory at cost and at retail. Reporting
- Date Selection By Calendar When specifying a
date in the reporting section you no longer need
to select the month, day and year. Instead you
simply click on a date using the convenient pop-up
calendars. This is a real time-saver. Daily Sales
Report Summary The Daily Sales Report is one of
the most popular and powerful reports in
FloristWare. In version 2.6 you can generate a new
“Daily Sales Report Summary” that includes all of
the information from the Daily Sales Report over a
period of time. This is a very handy way of
getting a sense of how your business performed
over a certain period. Daily Sales Report - Staff
Component The Punch-Clock report (a report that
shows the hours worked and wages earned by each
employee) is now available from within the Daily
Sales Report. This is very handy for the shops
that use the Punch-Clock feature as it allows them
to view all of the data for a particular day
without having to run a separate report. Daily
Sales Report - Notes The Daily Sales Report now
allows you to enter notes on each day - things
like weather and more. This enables florist make
use of the very valuable and powerful Notes Report
mentioned below. Notes Report Let’s say it is a
Thursday in March and the weatherman is telling
you a cold, cloudy Friday is coming. The new Notes
Report allows you to quickly and easily look at
how your store tends to perform on cold and cloudy
days, cloudy Fridays, cold Fridays, Fridays in
March and more. This information can come in very
handy - if you know that cold, cloudy Fridays in
March are very slow you might want to cut back on
your purchasing and/or staffing. Cash Drawer
Integration It is now possible to have FloristWare
automatically open certain types of cash drawers
when ringing in sales. For more information on
compatible models please visit the hardware
section of our website at:
www.floristware.com/hardware Product Photographs -
Product Selection FloristWare now allows you to
store a photograph of each of your products. There
are several advantages to this feature. If you are
dealing with a customer over the phone you can
instantly e-mail them a photograph of the item
being discussed. If you have someone at the
counter you can show them a photograph (even an
enlarged version) of something that you might not
have made up at that moment - a large sympathy
piece for example. The photographs also help to
remind the designers of what a finished piece
should look like. Product Photographs - Delivery
Confirmation When sending delivery confirmations
by e-mail FloristWare now allows you to include
photographs. If a particular product already has a
photograph on file it will be carried over, but
you can replace it and/or include up to four more
photographs (a total of five) in the delivery
confirmation. This allows you to include (for
example) photographs of the actual product as it
went out the door, the product being prepared, the
recipient receiving the flowers, etc. The
possibilities are almost endless! Floral
Strategies Order Process There has been a lot of
work done to the Floral Strategies order process
and it now works better than ever before. For more
information on how this feature can help your
business please contact Tim Huckabee of Floral
Strategies at www.floralstrategies.com. Multi-Part
E-Mails Florists that use the e-mail marketing
feature in FloristWare will appreciate the ability
of Version 2.6 to send multi-part e-mail. You can
now enter both a fully formatted html design and a
plain text alternative and FloristWare will
combine them in to a multi-part message. This will
ensure that your e-mail is viewable by more people
on more platforms/systems and help you get it past
various spam filters. It makes your e-mail
marketing more effective. Enhanced Printer
Settings FloristWare v2.6 now gives you complete
control over six different types of print jobs:
Worksheets Reports Bar Code Labels Enclosure
Cards/Delivery Slips Letter-Size Receipts &
Invoices Receipt Slips You can now designate
separate printers and/or paper sources for each of
these types of jobs. This is very handy in larger
shops where - for example - they might want all
reports to print in the Manager’s office, all
worksheets to print in the production area, etc.
Payments On Account Accepting payments on account
is no longer limited just to managers. Anyone with
basic user level access can now record a payment
on account. This change was made at the request of
users who explained that it is not uncommon for
customers to walk in to a store and ask to make a
payment on their account. They will find this new
option very helpful. Payment Methods Previous
versions of FloristWare presented the user with
every imaginable payment option during the check
out process. You can now limit the options shown
to the options you make available in your
settings. Payment - CVS Codes FloristWare v2.6 has
expanded the integration of credit card CVS codes.
Sales Tax Exemption - By Customer You can now
designate certain customers as being exempt from
one or more sales taxes in their customer profile.
You can of course add taxes back in if you wish.
Sales Tax Exemption - By Account You can designate
certain charge accounts as being exempt from one
or more sales taxes in their account profile. You
can of course add taxes back in if you wish. Sales
Tax Exemption - By Product You can designate
certain products as being exempt from one or more
sales taxes. You can of course add taxes back in
if you wish. Customer Profile - Automatically
Delete Service/Delivery Charges You can now
designate certain customers as being exempt from
service and/or delivery charges in their customer
profile. Typically this is done to reward certain
customers by making them feel special, increasing
customer loyalty. Version 2.6 helps in this regard
- the description of the charge will automatically
be changed to read “Default delivery/service fee
of $X.XX waived”. Florists who are making an
effort to reinforce their relationships with their
best customers will find this feature very useful.
You can of course add the service/delivery charge
back in on a per-order basis. Customer Profile -
Default Discount You can now designate certain
customers as being entitled to a default discount
in their customer profile. Typically this is done
to reward certain customers by making them feel
special. Florists who are making an effort to
reinforce their relationships with their best
customers will find this feature very useful. You
can of course choose to skip or modify any
discount on a per-order basis. Recipes - Product
Record FloristWare can now store a specific recipe
for each of your products to help ensure
consistency and cost control. Recipes - Item
Records FloristWare now allows you to save a
specific recipe for each product that you send
out. If the item is a standard product FloristWare
starts by copying the standard recipe for that
product. If it is a custom product FloristWare
starts with an empty recipe field. In either
event, the designer then has the option to either
edit the recipe as needed or enter it from scratch
as they prepare the order so that it reflects what
actually goes out the door. There are two main
benefits to this. First it allows the
owner/manager to have a better chance at
controlling costs as they can review what actually
goes out on each order. Secondly,if a customer
ever complains that they did not get good value on
an order you can check back and see exactly what
they received.
Save Time, Money & Increase Sales With
Our Affordable & Easy-To-Use Software
FloristWare
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FloristWare Offers These Products:
Business & Technology Services
Advertising & Printing
Software
Accounts Receivable
Customer Tracking
Intergrated Accounting
Inventory Management Systems
Point of Sale Systems
Wire Service Interface
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