What's the most important thing in your store? Yes, customers are the main cause in keeping your store going. Yes, there are other elements to your store that makes it run, but customers are the ones who walk into your store and buy your items or services. Therefore, you need to focus on your customer relationships. This week's marketing tip will focus on strengthening your customer relationships. So, you've already developed customer relationships. Now, how do you maintain them and strengthen them from what they are now? We have a few tips that are easy to do, yet will still strengthen your relationships. Greeting Cards - Something simple can go a long way. Keep track of your customer's birthdays and send them a card along with holiday cards. By sending them one, they'll feel special and thought of by your store. Communication - Make sure you're available for your customers. How many times have you wanted to get in contact with a business and couldn't? It is [...]